Terms & Conditions

Please read the terms and conditions carefully.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.locoshop.in website.

The domain name www.locoshop.com (here in after referred to as "Website") is owned by Sarada E-commerce & Solutions a company incorporated under the Companies Act, 1956 with  address at 6/914-A,R.S Road, Next to RDO Office, Near Railway Station, Rajampet -516115, Andhra Pradesh, India (hereinafter referred to as"Locoshop").

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Locoshop Internet Private Limited and these terms and conditions including the policies constitute your binding obligations, with Locoshop.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User"shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Locoshop allows the User to surf the Website or making purchases without registering on the Website. The term "We","Us", "Our"shall mean Sarada E-Commerce & Solutions.

We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive,non-transferable, limited privilege to enter and use the Website.

You also accept and agree to be bound by Locoshop Policies (including but not limited to Privacy Policy available at Privacy) as amended from time to time.

Electronic Communication

The Website is a platform that Users utilize to meet and interact with one another for their transactions. Locoshop is not and cannot be a party to or control in any manner any transaction between the Website's Users.

When you visit www.locoshop.in or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Prices

All prices posted on this website are subject to change without notice. Locoshop provides price protection for items during refund and returns. However, if the price of a product increases before the shipment, you shall be notified of the same. In such a scenario, the product shall be shipped based on your confirmation. Posted prices includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Locoshop does not make any representation or Warranty as to specifics (such as quality, value, scalability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website. Locoshop does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. Locoshop accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

 Payment

All payments must be received by us prior to shipping. We accept payment by net-banking, credit card, debit card, cash card,mobile payments, upi that are services provided by our gateway for payments.

Membership

Membership on the Website is free for buyers.Locoshop does not charge any fee for browsing and buying on the Website.Locoshop reserves the right to change its Fee Policy from time to time. In particular, Locoshop may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Locoshop reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be.Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees.You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Sarada E-Commerce & Solutions.

Use of the Website

You agree,undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:

1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:

(a) belongs to another person and to which You does not have any right to;

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic,invasive of another's privacy, hateful, or racially, ethnically objectionable,disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition)Act, 1986;

(c) is misleading in any way;

(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, racism, bigotry, hatred or physical harm of any kind against any group or individual;

(e) harasses or advocates harassment of another person;

(f) involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

(g) promotes illegal activities or conduct that is abusive, threatening,obscene, defamatory or libellous;

(h) infringes upon or violates any third party's rights [including, but not limited to,intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity;

(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see"Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files

(j) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

(k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

(l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses

(m) contains video, photographs, or images of another person (with a minor or an adult).

(n) tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins,friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

(o) engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Website.Throughout this Terms of Use, Locoshop's prior written consent means a communication coming from Locoshop's Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos and artwork (collectively,"Content"), is a third party user generated content and Locoshop has no control over such third party user generated content as Locoshop is merely an intermediary for the purposes of this Terms of Use.

Compliance with Laws:

Buyer shall comply with all the applicable laws(including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act,Information and Technology Act, 2000 as amended by the Information Technology(Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and Locoshop Website.

Products

The products we display on our website are belongs to Our Selling partners. So, We don’t have any physical experience with the products. The products will be directly forwarded to you from the Seller.We Locoshop are the middlemen and Interface to Buyer and the Selling Partners.If any Problem in the Product like malfunction, damage or Wrong product delivery is up to Sellers. We are responsible for such situations. But, sure we help you Buyers through our Support and make them satisfy with the right product and replacements. We assure that we don’t make mistakes cause we have best working team and support.

Buyer's arrangement with Issuing Bank:

All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.

 All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

Return of Products by you

We will accept the return of the products,provided such return is for products that are defective, wrongly delivered,wrong product, wrong size, damaged during transit, incomplete package etc.subject to the condition that we are informed about such discrepancies within72 hours from the date of receipt of the product and if the products are returned in their original condition. However, in case of transit damages, the issue must be reported within 48 hours, after which we may not be able to accept the complaint

Easy replacement

Locoshop offers easy replacement for all products sold on locoshop.in, under certain conditions which are mentioned below.

  • Customers will notify us of any damage or defect within 72 hours from the date of receipt of delivery of the products.
  • In case of transit damages, the issue must be reported within 48 hours, after which we may not be able to accept the complaint.
  • We may ask you to share the images of the product and the internal & external packaging material.
  • Once we agree to replace, the defective/damaged product will be replaced with a brand-new product at no extra cost.
  • In case customer fails to inform Locoshop within the stipulated time frame, Locoshop reserves the right to accept or reject such request at its discretion.
  • Locoshop will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is Out of Stock or Discontinued by the manufacturer.
  • The replacement guarantee is valid only in cases of manufacturing defects and transport damages.

Refund Policy

·        Not satisfied with your purchase? Facing an issue with your item? Get100% payment protection on your purchases you are eligible for refund in this following situation –

·        provided such return is for products that are defective, wrongly delivered, wrong product, wrong size, damaged during transit, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and if the products are returned in their original condition. However, in case of transit damages, the issue must be reported within 48 hours, after which we may not be able to accept the complaint. Refunds will be made to your bank account,bank Refunds may take 30 working days to complete after accepting the refund claim.

Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however,item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

Cancellation of Order by Locoshop

Locoshop reserves the right to refuse or cancel any order placed for a product due to any of the below reasons:

  • Technical issues related to pricing information.
  • Non-availability of the product(s).
  • Payment problem identified by Fraud Detection Department.

Currently we don’t entertain any order cancellations cause of liability changes and our website cancellation support. If anybody want to cancel their order you should contact us through email or our customer support within the order package en-route to logistics partners. The refund amount of such cancellation cases will be done under our Terms & Conditions. The refund amount will be sent to your bank through NEFT / RTGS or payment gateway in 30 working days.

This shall be regardless of whether the order has been confirmed and/or payment been received. 70% payment shall be refunded and the User shall be informed of the same. The reduction of amount may be changes based on the category of the product.

Note: We may put additional checks and verifications or seek more information before accepting any order. We will contact you if all or a part of your order is cancelled or if additional information is required to accept your order.